Enhancements to Solutions

Enhancements to Solutions

I would like to suggest a few enhancements to the Solution creation screen in ServiceDesk Plus Cloud(SDPC). 

  1. Ability to expand the text window
    1. It's REALLY annoying and difficult to draft a solution within SDPC because of the fixed size of the text box
  2. Insert Headers and sections in the Solution(basically auto font and size for visually delineating Sections and subsections
  3. Table of Contents within a solution that auto updates based on the Headers you use so that you can easily skip down to a sub section within a solution
  4. Relationship linking of Solutions to each other
    1. Just like you can link Service Requests to Purchase Requests, I want to be able to link a Solution to another Solution
    2. Possibly Parent/Child relationships between solutions. 


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