Enhancements in Custom menu for Releases, Custom widgets for Releases, User Delegations, Azure AD user Sync and introduction of new operator in Business Rule and Triggers

Enhancements in Custom menu for Releases, Custom widgets for Releases, User Delegations, Azure AD user Sync and introduction of new operator in Business Rule and Triggers

Dear Users,

      We are elated to announce the upcoming enhancements in Custom menu for Releases, Custom widgets for Releases, User Delegations, Azure AD user Sync and introduction of new operator in Business Rule and Triggers. Below is a brief run-through of the same:


Enhancements

 

Custom Menu for Releases

Custom menu is now available for releases which allows you to create customized actions that can be performed on releases. You can configure an action for a custom menu by using a custom function, custom widget, or by invoking a URL. To create a custom menu for releases, go to Setup > Developer Space > Custom Menu > Custom Menu for Release.



Once created, you can find the menu options as a drop-down in the release details page.



Note: The availability of custom menu in release details page is subject to the configured conditions in the custom menu.

Custom Widgets for Releases

 

Custom widgets are now supported in the release module. You can add custom widgets to release custom menu, release details subtab, release detail right-side panel, and release stage subtab. To enable custom widgets for releases, go to Setup > Developer Space > Custom Widgets, click your preferred widget name to expand its details, and use the appropriate toggles against your preferred locations in the release module.


New Operator in Business Rules and Triggers

 

Added a new operator "is changed" for configuring conditions in business rules and triggers. This operator can be used when you want to execute an action if a field value has been changed.  

Note: This operator is not supported for multi-select picklist fields.

 

 

User Delegation Enhancement

 

SDAdmins and HelpDeskAdmins can now allow technicians or requesters to configure their own delegation for unavailability. Admins can find the option under Settings > Automation > Delegation.

 


Azure AD User Sync Enhancements

 

You can now import users from Azure AD based on criteria. This helps to import only the intended users. You can also custom map imported fields from Azure AD with the respective SDP fields to suit your requirement. To perform these actions, click Configure on Azure AD User Sync card under Integrations.

Stay tuned for more updates!!! We will update once these enhancements are unwrapped in live.

Please share your thoughts/queries/feedback.

 

Thanks and regards,
Ramyaa.
ServiceDesk Plus Cloud.