We will be releasing few enhancements for ServiceDesk Plus Cloud along with some fixes for the application. As a headsup, below are the list of enhancements and fixes that are bound to be released soon.

Enhancements

 

Task Dependency Map

• The Task Dependency Management page in Requests, Problems, Changes, Projects, Request Templates, and Project Templates has been revamped. 
  

  https://help.sdpondemand.com/project_tasks_dependency
  
  
  
  https://help.sdpondemand.com/add-task-dependencies
  
• Users with view permissions can now see the task dependency map in Requests, Problems, Changes, and Projects.
  

• Task dependency map is now available in full screen and a progress bar indicates the percentage completion of the tasks. 
  

Mark task dependency between tasks in the following cases:

• Project tasks
  

• Tasks across milestones
  

• Project tasks and milestone tasks
  

https://help.sdpondemand.com/project_tasks_dependency

 

Project Templates

Organization Default Instance

Org admin will now be able to set default instance for users to help them directly access the instance instead of selecting it in the portal page. (User’s default instance will be prioritized over the default instance set by the Org admin.) 

 

Issues Fixed

• Milestone task organization in a project template is lost when the template is used to create a project. It has been fixed.
  

• In project, milestone, and task details page, fields are organized to display the most relevant information. 
  

 

For any queries and clarifications please drop an email to our support email address sdp-ondemand-support@manageengine.com and we will glad to assist you further.