We have recently stated to deploy SentinelOne to our managed business devices, replacing a previous installation of McAfeeAV. Prior to deploying the new agent, McAfee was manually removed using the official removal tool.
Despite removing McAfee, and multiple patch/asset scans, McAfee is still displaying as the installed Antivirus solution in Endpoint central (see screen shot). I can 100% confirm that McAfee is fully removed from the device, and this also no longer appears in the EPC software inventory for the device(s). This is currently affecting all Apple Mac's managed in EPC.
Any assistance/recommendations to address this would be greatly appreciated as we are about to enter an audit cycle and use EPC reporting into Vanta to demonstrate certain control requirements.
Reaching out here as ManageEngine support have been slow in coming back to us with a solution (2+ weeks).