Announcement: End of Support for C and C++ Agents in PAM360

Hi All,

It is an advance announcement that from Oct 2022 onwards (product version 5711), ManageEngine PAM360 will no longer support both 32 and 64-bit versions of the C++ agent for Windows and Windows Domain systems and the C Agent for Linux.

The C and C++ agents will still be functional in older versions of PAM360 past this date. But, we highly recommend using the C# agent for Windows and Windows Domain machines and the Go agent for Linux machines, as they come with additional features, such as password reset listeners, dynamic account filtering, and self-service privilege elevation in Windows.

The proposed strategy works as below:

For new customers: Users will no longer be able to download the C and C++ agents from the PAM360 interface.

For existing customers already using the C/C++ Agent: If the C/C++ agent is already installed in remote machines, configured with PAM360 versions up to 5.7.1(5711), it will continue to work. However, after upgrading PAM360 to build 5711, we strongly recommend the users uninstall the C/C++ agent and install the C#/Go agent.

End of Support Specifications

Version	Build Number	End of Support Date
ManageEngine PAM360 5.7.1	5711	Oct, 2022

Uninstalling the PAM360 Agent from Multiple Endpoints via Windows Group Policy Objects (GPO):

https://www.manageengine.com/privileged-access-management/pam360-agent-uninstallation.html

Installing the PAM360 Agent in Endpoints via Windows Group Policy Objects (GPO):

https://www.manageengine.com/privileged-access-management/pam360-agent-installation.html

FAQs

1. How do I uninstall the C/C++ agent from the remote machines?

You can either manually uninstall the C++ agent from the remote machines or uninstall the agents in bulk using the Windows GPO. For the C agent, uninstall it manually from the target machines.

2. From which PAM360 build can I switch from C/C++ agent to the C#/Go agent?

You can begin using the C#/Go agents from PAM360 build 5301 and above.

3. What happens if I upgrade PAM360 to build 5711 while still using the C/C++ agent?

The old agents will still work with PAM360 build 5711. However, we highly recommend switching to the C# or Go agent based on your OS to benefit from additional features such as self-service privilege elevation in Windows and dynamic account filtering. We will eventually stop supporting C/C++ agents in the next subsequent version releases.