i've manage engine service desk plus, i've some basic quz this is the first time to use it :)

i need to enable active directory authentication, i already enabled AD authentication from wetting tab,,

 "but user can't logon using AD account" how ever he choose from login page domain mode??

other hand when i'm trying to enable " Enable "Pass-through" Authentication  " asking me about computer account and password? 

what computer name and password and Bind string ?

it's confused with me and trying to read details form Admin guide but it's not clear 

appreciate quick response ?

Hany,