Enable replying on Technician notifications, to update the existing ticket with the reply
Good day,
Currently only replies from notifications sent to sequesters updates the existing request with the reply.
Please enable replies from technician notifications to also update the request with the reply.
Kind regards
Renier
Currently only replies from notifications sent to sequesters updates the existing request with the reply.
Please enable replies from technician notifications to also update the request with the reply.
Kind regards
Renier