Enable customer to screen record issue as part of logging ticket

Enable customer to screen record issue as part of logging ticket

We've just had a savvy user screen record the issue they are having with an application and attached it to the ticket when they were logging it up through the portal.

Are there any plans on the roadmap to provide this as a function from within Servicedesk that enables the end user to launch the screen record from the template and saves the attachment to the ticket when logged?

Many thanks
Lisa
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