EmailSignature at a resolution ticket
Hi,
Is there are a problem with the signature variable in the notification rule for "E-mail user when a request is resolved"? When a requester submits a ticket and has signature and the technician then resolves it, in the end of the mail shows the technician who resolved the ticket and the signature of the requester. I'll attach a screenshot to explain a little bit more of what I mean.
Br,
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