Hi,

Hope someone can help me.  I've set up many queues with email addresses before with no problem, but now i'm having an issue with this new one.

Created a new support group with technicians assigned to it.  Created a business rule for that, so if emails to this address are sent in, they should appear on the new support group.  As mentioned before, i've done this for complaints and marketing recently with no issues.  

is it an issue with exchange perhaps?  If anyone can advise me that would be great.

thanks

Martin