Emails appear as HTML, and are unreadable in any mail viewer
Hi,
In some circumstances, emails from HelpDesk appear as HTML with the formatting still visible. An example is below:
Request details are :
Created by : Julie LESTER
Due by date : 14-Jun-2006 10:26
Category : General Software
Title : Junk
Description : <html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName" downloadurl="http://www.microsoft.com"/><!--[if !mso]>st1\:*{behavior:url(#default#ieooui) }<![endif]--><!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";}a:link, span.MsoHyperlink {color:blue; text-decoration:underline;}a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;}p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig {margin:0cm; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";}span.EmailStyle17 {mso-style-type:personal-compose; font-family:Arial; color:windowtext;}@page Section1 {size:21.0cm 842.0pt; margin:4.0cm 89.85pt 72.0pt 89.85pt;}div.Section1 {page:Section1;}-->Hi IT<o:p></o:p><o:p> </o:p>For your info I had 180 emails this morning. 3 of them weregenuine the rest were junk.<o:p></o:p><o:p> </o:p>Cheers<o:p></o:p><o:p> </o:p>Julie<o:p></o:p><o:p> </o:p>Julie Lester<o:p></o:p>Personnel Coordinator<o:p></o:p><st1:PersonName w:st="on"></st1:PersonName><o:p></o:p><o:p> </o:p>
Click for details : http://helpdesk.cig.com.au/WorkOrder.do?woMode=viewWO&woID=1835
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This means that people have great difficulty in reading the emails.
Does anyone have any ideas?
Kind regards
In some circumstances, emails from HelpDesk appear as HTML with the formatting still visible. An example is below:
Request details are :
Created by : Julie LESTER
Due by date : 14-Jun-2006 10:26
Category : General Software
Title : Junk
Description : <html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40"><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><o:SmartTagType namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="PersonName" downloadurl="http://www.microsoft.com"/><!--[if !mso]>st1\:*{behavior:url(#default#ieooui) }<![endif]--><!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {margin:0cm; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";}a:link, span.MsoHyperlink {color:blue; text-decoration:underline;}a:visited, span.MsoHyperlinkFollowed {color:purple; text-decoration:underline;}p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig {margin:0cm; margin-bottom:.0001pt; font-size:12.0pt; font-family:"Times New Roman";}span.EmailStyle17 {mso-style-type:personal-compose; font-family:Arial; color:windowtext;}@page Section1 {size:21.0cm 842.0pt; margin:4.0cm 89.85pt 72.0pt 89.85pt;}div.Section1 {page:Section1;}-->Hi IT<o:p></o:p><o:p> </o:p>For your info I had 180 emails this morning. 3 of them weregenuine the rest were junk.<o:p></o:p><o:p> </o:p>Cheers<o:p></o:p><o:p> </o:p>Julie<o:p></o:p><o:p> </o:p>Julie Lester<o:p></o:p>Personnel Coordinator<o:p></o:p><st1:PersonName w:st="on"></st1:PersonName><o:p></o:p><o:p> </o:p>
Click for details : http://helpdesk.cig.com.au/WorkOrder.do?woMode=viewWO&woID=1835
----
This means that people have great difficulty in reading the emails.
Does anyone have any ideas?
Kind regards
