Emailing from a ticket
I would like technicians to be alerted when a reply to a forward has been received.
This would be perfect if you require approval from another source/manager for access to a folder or file on the network, thus creating a paper trail.
This would be perfect if you require approval from another source/manager for access to a folder or file on the network, thus creating a paper trail.
Topic Participants
Fred Dickinson
ServiceDesk Plus
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