Email to non-technicians
Is it possible to send an email to a group when a group request is created - and have the group include Non-Technicians?
I have need of utilizing the ServiceDeskPlus to notify technicians of security requests, but the requests must also be processed by non-technicians on the account.
I have need of utilizing the ServiceDeskPlus to notify technicians of security requests, but the requests must also be processed by non-technicians on the account.