Email template variables not working

Email template variables not working

When using variables in email, im getting the wrong info returned.

The template for right changes is this:

Your access role in Password Manager Pro has been changed to <b> %CURRENT_ROLE% </b> from <b> %PREVIOUS_ROLE% </b> and it takes effect during your next login. Your login details remain the same.<br><br>Click %PMP_URL% to login to Password Manager Pro now !


The result is this:

Hi Password Auditor,
Your access role in Password Manager Pro has been changed to Password Administrator from >MY PMP URL< and it takes effect during your next login. Your login details remain the same.

Click


here to login to Password Manager Pro now !


Problems:

changed to <b> %CURRENT_ROLE% / "changed to Password Administrator" 

- is not what the user is getting but the user had.


from <b> %PREVIOUS_ROLE% / "from >MY PMP URL<"

- is not showing the previous role, but my URL for my PMP server

Click %PMP_URL% to login to / Click here to login

- is not holding any link

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Hi

I just found that saving a template without any changes does the trick.

Now all template are working with the correct value from each variable.

-But still, why edit (no changes) and save to get it to work

      • Topic Participants

      • kbs

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