We're using SDP 11131.

We have created a Service Catalog template. We have added the Technician Group field to the template, and set it to a specific group. An approval is required before a tech can pick-up the ticket. Is there a way for the technician group to be emailed once the request is approved? We have enabled the notification rule so all new requests assigned to a group receive an email. But I don't see an option for a notification for a group to receive an email once a request is approved. Is this possible?