email subjects assigned to certain groups
Hello,
I have defined subjects and like to assign each subject to a certain group
example:
all incoming emails with subject "france.support" should be assigned to department Paris group 1st line.
I have tried may times with business rules without success. No changes at all.
Thank you for you help.
I have defined subjects and like to assign each subject to a certain group
example:
all incoming emails with subject "france.support" should be assigned to department Paris group 1st line.
I have tried may times with business rules without success. No changes at all.
Thank you for you help.
Topic Participants
Michael Franken
sdpod-admin
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