Email send out when Creating Ticket Question

Email send out when Creating Ticket Question

Good Morning

When we create a ticket initially with a requester, they get the email we have setup that sends out to the requester that we've received it.

If we have to change the requester because the ticket was meant for a different person.  The auto generated email does not go to the second person

Is there a script that we can use that will make it push out the email to the new requester of the ticket?

Thank You

William Pool
Ozarks Healthcare.