Good Morning
When we create a ticket initially with a requester, they get the email we have setup that sends out to the requester that we've received it.
If we have to change the requester because the ticket was meant for a different person. The auto generated email does not go to the second person
Is there a script that we can use that will make it push out the email to the new requester of the ticket?
Thank You
William Pool
Ozarks Healthcare.