Email Requests don't populate Request Template Defaults
Hi SC
I have checked all of my Notification and Business rules and can not see anything that would blank out the rules set.
This has only been an issue since we updated to 7902 a few weeks back.
If you do an Add Request the defaults come through, from a customer Email these do not.
Cheers
Rich
I have checked all of my Notification and Business rules and can not see anything that would blank out the rules set.
This has only been an issue since we updated to 7902 a few weeks back.
If you do an Add Request the defaults come through, from a customer Email these do not.
Cheers
Rich
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