Email requests description not showing
When users are sending helpdesk requests via email, using outlook 2007 and exchange 2007, some users descriptions are not showing up. We have tested this from multiple computers all with the same configuration. The company as a whole uses the same email sig. format and we have tested with the sig and without the sig. and still had the issue. We attempted to contact support but were told they have never heard of the issue. Please help!