Email/Request auto-reply loop
Hi,
We have had a couple of problems with requesters email auto reply and our service desk auto reply. If a requester sends an email, service desk will send one back saying we got the email, thus the outlooks requester vacation auto reply sends a message back. This loop continues untill about 100 emails, what is the best way of going about fixing this loop.
Thanks,
Hoopduerr
We have had a couple of problems with requesters email auto reply and our service desk auto reply. If a requester sends an email, service desk will send one back saying we got the email, thus the outlooks requester vacation auto reply sends a message back. This loop continues untill about 100 emails, what is the best way of going about fixing this loop.
Thanks,
Hoopduerr