Recently been going through the email notifications and I believe I am missing something in the notifications and want to see if someone can help me set my software up right.

Here is what I want: (assume ticket is both a request and incident)

- Email to requester when the ticket is submitted

- Email to tech when ticket is assigned

- Email to tech and requester when notes are added by either party

- Email to requester when the ticket is resolved

Which options do I need to check to ensure this happens?  When testing out ticket responses I found that there is no email sent when the tech resolves a ticket and waiting for requester to close the ticket.

Thanks in advance.