Email notification for Notes
I noticed that when a technician adds a note to a request there is no option to send email notification to the requestor, only to the technician.
If the technician is adding the note there is not much value in sending an email to themselves but the option to notify the requestor would be important
If the technician is adding the note there is not much value in sending an email to themselves but the option to notify the requestor would be important
Topic Participants
ljohnson
kkevin
Vicky Castellanos
Jai Anand Krishnamoorthy
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