Email not Fetchin
Hi:
We are having issues with our software. since Friday the emails that reach the tool don't convert to tickets.
We are connected to a exchange,
the database is SQL
thanks for the support
We are having issues with our software. since Friday the emails that reach the tool don't convert to tickets.
We are connected to a exchange,
| Your Version |
: 9.0 Build 9036 |
<system_info>
<os_name>Windows Server 2008 R2</os_name>
<os_version>6.1</os_version>
<drive_name>D</drive_name>
<free_space>31629447168</free_space>
<ram_size>4294967295</ram_size>
<db_name>Microsoft SQL Server</db_name>
<db_version>10.50.1600</db_version>
</system_info>
the database is SQL
thanks for the support