Email Format

Hi,

I am setting up a email notification that sends an email to SMS company, however the format that Opmanager sends (with plain text selected) is not supported. I have attached two text files:

Opmanager(not working).txt - Opmanager plain text output that doesn't work
Outlook(does work).txt - Outlook message that does work.

Anybody know if we can change opmanager output?

P.s I have tried HTML and both options.