Email fetch does not delete the email
I am having an issue with email fetching. We recently switched to Office365. When the email fetch operation occurs, the email is marked as read but is not deleted, so servicedesk continues to fetch the same email over and over again unless somebody logs into the mailbox and manually deletes the email.
Has anybody else had this issue? How do I fix this.
Has anybody else had this issue? How do I fix this.