Dear Sir/madam,

            We are currently evaluating Service desk build 7506 where we are facing issue in receiving mails from POP3 server to raise a ticket. We have configured mail server settings according to admin guide shared in your website. We have separate mail account. We generate a mail towards the adventnet mail box, but ticket was not raised. While checking the support file, it is clearly mentioned that mail is fetching but empty inbox. Please guide us in resolving the issue

 with regards,

Ranjith