Email Delimiter symbol change in build 10000
Hi Guys,
Previously we used a query to change the default delimiter symbol from ## on email correspondence to/from Service Desk Plus;
For example if we wanted to change it to + signs we would use;
update GlobalConfig set Paramvalue='++' where Parameter='Title_Delimiter';
This row doesn't seem to exist in the DB a newer version of SD+ we are trialling. Is anyone able to advise on a new query to use so we can change the delimiter?
We are trialling build 10000 using MS SQL
Thanks
Previously we used a query to change the default delimiter symbol from ## on email correspondence to/from Service Desk Plus;
For example if we wanted to change it to + signs we would use;
update GlobalConfig set Paramvalue='++' where Parameter='Title_Delimiter';
This row doesn't seem to exist in the DB a newer version of SD+ we are trialling. Is anyone able to advise on a new query to use so we can change the delimiter?
We are trialling build 10000 using MS SQL
Thanks