Is it possible to work line breaks or formatting into Email Commands for ticket creation? I have asset info going into one field. I'm trying to get it to go in this format:
@@New Hardware Assets=MODEL - Z24f
ASSET TAG - LIS200814906
SERVICE TAG - CN43420VWT
MODEL - Z24f
ASSET TAG - LIS200814905
SERVICE TAG - CN43420Z79
MODEL - Thunderbolt
ASSET TAG - LIS200817123
SERVICE TAG - 2TK404Z5PT
MODEL - Thunderbolt
ASSET TAG - LIS200817123
SERVICE TAG - 2TK404Z5PT@@
However when the ticket is created it puts it in the right field, but it mashes it all together and looks like this:
MODEL - Z24f ASSET TAG - LIS200814906 SERVICE TAG - CN43420VWT MODEL - Z24f ASSET TAG - LIS200814905 SERVICE TAG - CN43420Z79 MODEL - Thunderbolt ASSET TAG - LIS200817123 SERVICE TAG - 2TK404Z5PT MODEL - Thunderbolt ASSET TAG - LIS200817123 SERVICE TAG - 2TK404Z5PT
Any options for that?