Email Attachments - Same name
This doesn't happen often, but noticed it this morning.
When a user sends 2 attachments (scanned from a Multifunction printer) that have the same attachment name: (test1.pdf, test1.pdf.) ServiceDeskPlus only recognizes the request with one attachment, rather than 2.
Is this by design or a bug?
When a user sends 2 attachments (scanned from a Multifunction printer) that have the same attachment name: (test1.pdf, test1.pdf.) ServiceDeskPlus only recognizes the request with one attachment, rather than 2.
Is this by design or a bug?
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northben
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