ELA 11 Alerts Working, Reports Not

After finally receiving a standalone install with just ELA 11 I was able to install and smoothly get everything working, except for reports. I know the email server is set up correctly as we are receiving all alerts I have configured, but none of my custom reports will send an email. I have tested scheduling this to run daily at different times, and to run once, with nothing going through.

I know the servers I am requesting the reports from are communicating properly as those servers are working for the alerts.

Contact me by email only, I tried using the ELA knowledgebase but that appears to be offline and there was no other documentation I could find regarding reports and troubleshooting.

Thank you.