Editing the Self Service Portal

Editing the Self Service Portal

Is there a way to have the self service portal land on the "Requests" page? There are actually a few changes I'd like to make but I'm not sure how to go about it.

I'd like to do the following for the SSP:

  • Remove the right side banner regarding how to use the portal
  • Point the "Submit a Request" link on the Home tab to the Requests screen. I want my users to use the New Request button to submit a ticket rather than using the service categories
  • Show a list of pending tickets on the home screen (is this possible?)

Or, to avoid the whole link changing thing, is there a way to have it show the "Requests" page first?

That's really it for now. Can someone help?

                  New to ADSelfService Plus?