Service Desk Plus 7.5.0 Build 7509

When adding a request, adding the requester - We type in their name, and it correctly predicts who it is and pops up their full name in red, when we choose this, the contact number and department field stay blank even if the requester record has these details. They are non editable at this stage. Once the request is added, they are filled in.

Since some requesters might have the wrong, or no contact number or department, it would be useful to be able to edit or at least preview these details while logging the request.