edit resolve time
hello
i've some old requests undocumented and i want to document it now in the service desk, but it refers to work done in previous time and resolve time is prior to current time, but I'm not able to edit the resolve time???
i've some old requests undocumented and i want to document it now in the service desk, but it refers to work done in previous time and resolve time is prior to current time, but I'm not able to edit the resolve time???
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Hassan
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