When a requester list has been imported with a csv file, and you find that a requester name is wrong and needs to be changed or the phone number might need edited, where can you edit this. I dont want to have to import a entire new csv file just for one mis-spelled requester name.
Also when a techniician logs in they do not get the option to add a requester. It only comes up if i give them admin rights. How can i give them access to add a requester without giving them admin rights?