edit request - changing Creation date removes assigned Tech
Every time I change the creation date for a request ( loading a batch of old jobs into the system so frequent occurance! ) it removes the assigned technician.
Can you advise how this is resolved or if this is being addressed in a future hotfix please.
Kind Regards,
Andy
Can you advise how this is resolved or if this is being addressed in a future hotfix please.
Kind Regards,
Andy