E-mail Spam Filter
Seems that the Spam Filter isn't working the way it used to...
While new calls aren't being created, existing tickets are being updated. This means that Auto Responders and Out of Office mails are updating tickets when we wouldn't want them to.
This can cause a problem with looping!!!
While new calls aren't being created, existing tickets are being updated. This means that Auto Responders and Out of Office mails are updating tickets when we wouldn't want them to.
This can cause a problem with looping!!!