E-mail sending
We are having issues with new request email notifications being sent to technicians? Emails are sent when a request is assigned, appended with an update or closed as normal. It is only affecting emails for new request notifications.
I have double checked email server settings (which are working as all other emails are sending correctly) and junk notification rules.
I have double checked email server settings (which are working as all other emails are sending correctly) and junk notification rules.
Topic Participants
Gareth Parry
Sriram K.S
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