E-mail Problem
When a new request is logged in the service desk all technicians receive an e-mail alert which use to be from IT Support, now it says it is from IT Service Desk Admin.
We have changed the name in the Helpdesk - Mail Server Settings to IT Support but still it says IT service Desk Admin.
Any ideas how to change it back??
It happened after we upgraded to the latest service desk.
We have changed the name in the Helpdesk - Mail Server Settings to IT Support but still it says IT service Desk Admin.
Any ideas how to change it back??
It happened after we upgraded to the latest service desk.