E-mail Id(s) to Notify on Service Requests
We are wanting to use the Email Id(s) to Notify field in the Service Catalog to automatically send an email to a specific individual when a specific service request is created. When I drag and drop this field on the form, there are no options for it. Can I set a value for this field--like an email address or select a specific Requester? Essentially, when we create this service request, we want another requester to immediately get a notification about it. We're using SDP 9417. Thanks!