E-Mail Command leaving commands in the new request

Greetings,

I'm attempting to use the e-mail command feature of SDP to open new requests. The email for the new request will be coming from a SharePoint workflow, based on a new item being created in a SharePoint list. As I'm working on this, getting it to work as I want, I've noticed that new requests created via my email have the commands in the Request Description, in addition to any other text that is in the email message. I was hoping that the email command processor would consume the actual commands and just leave the rest of the email message, as it does with the Email Subject contains string in the subject line.

Is this behavior normal, to leave the commands in the request description, or am I doing something wrong in composing the email command? Here's the commands that I'm currently using in the email message:

@@OPERATION=AddRequest@@
@@CATEGORY=bd|X@@
@@SUBCATEGORY=Access Request - External User@@
@@MODE=Web Form@@
@@REQUESTER=someone@@
@@REQUESTTYPE=Incident@@
@@REQUESTTEMPLATE=bd|X sub-site access request@@

The subject line I've been using is: New Request @SDP@

After processing, the subject of the new request is "New Request", but the commands above are in the actual request description. If I add other text to the email, the text shows up after the commands in the request description.

Thanks,
Steven