E-mail a technician automatic when a certain
Hi,
I wonder if ServiceDesk may e-mail a choosed technician when a certain specified criteria is met. E g from a special customer (e-mail address) or when it contains special words.
I wonder if ServiceDesk may e-mail a choosed technician when a certain specified criteria is met. E g from a special customer (e-mail address) or when it contains special words.
Topic Participants
kkevin
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