Duplication Issue
I have implemented the "On Form Submit" script as shown in the attached snapshot named "Testing_01". However, when I click on the "Add request" button, the text is being duplicated as shown in the attached snapshot named "Testing_02". The purpose of adding this code is to populate the description field with the values entered by the requester in the required fields. Also I added the {var description_content=$CS.getDescription();} to preserve any additional comments or explanations the requester may include in the description. My objective is to resolve the issue of text duplication.