Duplicating Servicedesk (and / or applying patches)

Duplicating Servicedesk (and / or applying patches)

Hi everyone,

I need some testing enviroment for applying patch from support.
I have created new windows server with the same settings like original system and installed there SD+ the same way. After that I have removed the directory with SD+ and replaced it with the directory from original system. Util this everything is working fine. I have working copy of original SD+ in the testing enviroment.

The question is: Is there anything that I need to take care of? Some setting or?

When I try to apply custom patch for correcting some error in db, SD+ will not start.
I have put this 1.fjar in to "\fixes" directory (following instructions) and added some lines in the web.xml file.
This lines just before closing tag:
  1. <servlet>
  2.       <servlet-name>DebugServlet</servlet-name>
  3.       <servlet-class>com.adventnet.servicedesk.servlet.DebugServlet</servlet-class>
  4. </servlet>
  5. <servlet-mapping>
  6.       <servlet-name>DebugServlet</servlet-name>
  7.       <url-pattern>/servlet/DebugServlet</url-pattern>
  8. </servlet-mapping>
Am I doing something wrong?

Thanks you for any help :)
BR.
Karel

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