Duplicate requesters and Technicians

Duplicate requesters and Technicians

Hi,

I have the following situation. When importing new users, the SDP duplicated requesters and the domain, getting as MYDOMAIN.LOCAL. I deleted the users and the domain, however, a strange thing happened. For some reason the technicians were created again as requesters with the existing NETBIOS domain name.

My problem is that if I delete the requester referred the technician, they lose access, and if I delete the technician and transform the new requesters into technician I lose the association that exists between them and the requests, and other items already exist in the system.

How do I fix this situation?

Thank you!

Translated by Google Translate

Alvaro

                  New to ADSelfService Plus?