SupportCenter Plus v 7.9.0 build 7923.

Whenever we duplicate a request, the Product field resets to "Select product" instead of whatever was chosen on the primary request.

Often, but not always, the duplicates also drops the contract information so we get an informational banner on top, stating that there is no contract information for the request. Then we have to edit the request, empty the user name field and select the Account once again, then type the user name and update the request. Mostly this works, but sometimes we have to try several times.

Can you fix this for us?