Due Date is wrongly calculated.
Hi All,
I just discovered a problem with requests due date which wrongly calculated.
SLA rules has been set as in the attached file.
My operational hour is from Monday to Sunday ( 730 - 1930).
Any idea on how to solve this?
Best Regards,
Sabarina
I just discovered a problem with requests due date which wrongly calculated.
SLA rules has been set as in the attached file.
My operational hour is from Monday to Sunday ( 730 - 1930).
Any idea on how to solve this?
Best Regards,
Sabarina
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