Due Date change
When I change some data (description, category) from a request that is closed or overdue, automatically the application changes Due Time. This changes aren't related with SLA conditions. Is there any explanation?
I've see in the forum another topic about this, but there wasn't a precise answer.
I'm using Servicedesk Build 5003.
Thanks,
iolondo
I've see in the forum another topic about this, but there wasn't a precise answer.
I'm using Servicedesk Build 5003.
Thanks,
iolondo
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