Dual instances of Service Desk Plus on one server
I have an IT dept. and a Security dept., currently we use ME SD for the IT group, but we'd like to have a separate database for ME that is only for our Security dept.
Is this possible in version 7.5.6?
I don't want the Security requests to even be in the same database as the IT requests, so this is the issue I have. I've already tried creating a separate role for Security where they only have access to to see their requests, but it's still sharing the same database. We need the db to be separate.
Is there this functionality?
I found this from an earlier post in the forums from 2006, but I don't see anymore follow-up:
From old post>>>
Is it possible to run two copies of SD+ on the same server using different ports and databases?
We have two departments (IT & Maintenance) that could use SD+ for work orders.
Running on separate servers is not an issue, but I like to consolidate if possible.
Is this possible in version 7.5.6?
I don't want the Security requests to even be in the same database as the IT requests, so this is the issue I have. I've already tried creating a separate role for Security where they only have access to to see their requests, but it's still sharing the same database. We need the db to be separate.
Is there this functionality?
I found this from an earlier post in the forums from 2006, but I don't see anymore follow-up:
From old post>>>
Is it possible to run two copies of SD+ on the same server using different ports and databases?
We have two departments (IT & Maintenance) that could use SD+ for work orders.
Running on separate servers is not an issue, but I like to consolidate if possible.