Download issue for dowloads from month of October

Hi All,

Due to issues in licensing of the product, there were some installation problems for the downloads that were made from October 01, 2005.

The various scenarios that will be noticed due to this licensing issue are:

1. On windows installation, the installation will hang at the Application Layer started step

or

if you have tried starting the application using the run.bat file on a command prompt from the bin directory, then the License Agreement file will be displayed and you will be asked to provide a license file.

2. In Linux, the license file will be displayed when the run.sh file is invoked to start the application.

We are currently fixing this issue and will update once the fix is done. We apologize for the inconvenience caused.

Have a great day.

Thanks & Regards,
Aarthi
(For ServiceDesk Plus Team)