"Dont Show Login Details Again" Not working
Hello. I'm trying to evaluate service desk plus, but I'm hitting a roadblock with a seemingly simple problem. On a clean install of Service Desk Plus, V9.4 Build 9401, I'm unable to hide the default login credentials from the login page. I've changed the password, so they don't work, but I can't get the box with the default creds to go away.
Clicking the X makes the box go away, but only until the page is refreshed. My web console throws a 404 error trying to get to /sd/HideLogin.sd (404). I've tried multiple OS's and multiple browsers, but I can't make the message stay hidden.
I've reached out to support and they've been trying to solve the solution for just over a month. Does anyone have any options to get me moving forward with this quicker?
I have it installed on Windows Server 2016.